They can learn from larger firms, but may have better, more nimble, options.
Technology leaders in smaller law firms have three prime directives: They must maintain technical operations, keep legal professionals happy and productive, and continually innovate. The challenge is to balance all three with limited resources.
In the past, the default posture was to reduce risk by following BigLaw's lead. But this approach is progressively painting our entire profession into a corner.
Smaller firms actually have a huge advantage over larger ones when it comes to risk and innovation.
Smaller firms are more nimble and can adapt to change. Their users typically are more open to new ideas, standards are less rigid, and implementation costs are usually lower. But that doesn't stop vendors from name-dropping. Ask any legal technology vendor for its "elevator pitch" and within the first few sentences, you will hear a litany of names of law firms customers (the bigger the firm, the stronger the emphasis).
There is a changing tide in legal technology that many vendors don't seem to recognize as they assume our legal culture is pigeonholed into making "lemming" decisions based upon what other firms are doing.
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Source: law.com
By: William Caraher
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