A financial services firm has admitted losing backup tapes containing sensitive information relating to 1.4 million of its customers.
The Cattles Group owns Welcome Financial Services Limited and its business Shopacheck, and is based in Yorkshire. The firm said in a statement that the tapes went missing at the end of November 2011, and that investigations began as soon as the loss was discovered – although it has only recently written to customers to warn them.
"Cattles Group confirms that two IT back-up storage tapes are missing from its Kingston House [headquarters]. The tapes were discovered as missing at the end of November 2011 and an investigation started immediately," it said.
The firm has described the nature of the missing information as "low-level personal data". However, Computing understands that this includes names, addresses, dates of birth and payment histories.
The missing tapes also include some HR information relating to staff employed by the group up to October 2010.
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Source: computing.co.uk
By: Stuart Sumner
The Cattles Group owns Welcome Financial Services Limited and its business Shopacheck, and is based in Yorkshire. The firm said in a statement that the tapes went missing at the end of November 2011, and that investigations began as soon as the loss was discovered – although it has only recently written to customers to warn them.
"Cattles Group confirms that two IT back-up storage tapes are missing from its Kingston House [headquarters]. The tapes were discovered as missing at the end of November 2011 and an investigation started immediately," it said.
The firm has described the nature of the missing information as "low-level personal data". However, Computing understands that this includes names, addresses, dates of birth and payment histories.
The missing tapes also include some HR information relating to staff employed by the group up to October 2010.
To Continue Reading: Click Here
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Source: computing.co.uk
By: Stuart Sumner
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