Eliminating the use of e-mail as an internal communication tool among staff in an organization is not impossible, but it is not easy either. While the adoption of social enterprise and collaboration tools is indubitably on the rise, traditional e-mail's ease of use and how it is already entrenched in work culture can be further enhanced with social media integration.
According to Richard Absalom, analyst for consumer IT at Ovum, the move toward zero internal e-mail will gradually catch on among companies.
He explained that social collaboration platforms such as Yammer, Jive and Chatter are seeing growing adoption, though, for the most part these are currently used as additional tools alongside e-mail.
Hence, for some companies, the "next logical step would be to use these social tools as an e-mail replacement", Absalom said in an e-mail interview.
Looking in the long term, new recruits in an organization, especially those from Generation Y, would also generally be happier, more familiar and, hence, productive using social communication tools as opposed to e-mail, he added.
With such tools, employees can also save time from not having to filter through spam and unimportant e-mail messages, he said. There is also the potential for more productivity and easier collaboration through interaction, recommendation and discovery, he added.
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Source: zdnetasia.com
By: Jaimie Yap
According to Richard Absalom, analyst for consumer IT at Ovum, the move toward zero internal e-mail will gradually catch on among companies.
He explained that social collaboration platforms such as Yammer, Jive and Chatter are seeing growing adoption, though, for the most part these are currently used as additional tools alongside e-mail.
Hence, for some companies, the "next logical step would be to use these social tools as an e-mail replacement", Absalom said in an e-mail interview.
Looking in the long term, new recruits in an organization, especially those from Generation Y, would also generally be happier, more familiar and, hence, productive using social communication tools as opposed to e-mail, he added.
With such tools, employees can also save time from not having to filter through spam and unimportant e-mail messages, he said. There is also the potential for more productivity and easier collaboration through interaction, recommendation and discovery, he added.
To Continue Reading: Click Here
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Source: zdnetasia.com
By: Jaimie Yap
1 comments:
Financial Times had an article about this as well. Whether you call it email or something else, messages, documents ideas will still be transferred back and forth.
Whether its Sharepoint, the Cloud or Social Networking solutions, there may be more effective way to exchange info, but only marginally.
It seems to me the idea of "unimportant" email is overrstated. Messages may be of greater or lesser importance, but most serve a function and need to be read.
This is movement is being described as the end of email, but more accurately it is just the re-organizing of email with small innefficecies removed. This is good, dont get me wrong, but overrstating the real revolutionary nature of the movement.
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