Agency sets policies and limits on how personnel can use Facebook, Twitter, and other online sites to communicate with veterans and other stakeholders.
The Department of Veterans Affairs has released a policy mandating how its personnel should use social media to collaborate and share information.
The move comes not long after the Government Accountability Office, the federal watchdog agency, criticized agencies and departments for their lack of social media policies even as they increasingly are using the technology.
To be fair, however, some agencies already have instituted policies, and the VA--which has taken great strides lately to embrace emerging technologies and improve how it uses IT--is the latest to join them.
The department's policy encourages growing adoption of social media by its employees but provides boundaries for its use while still allowing for open communication with veterans and other stakeholders, according to the VA.
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Source: informationweek.com
By: Elizabeth Montalbano
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