Thursday, August 11, 2011

The legal traps of cloud computing

Being unable to retrieve data hosted overseas, downtime stretching for days and recovery costs that reach into the tens of thousands – these are just some of the problems small businesses are now facing when moving into the cloud.

Legal experts say while this relatively new market is providing many businesses with prospects to grow faster than they thought possible, many are being caught up in data disasters that leave them crippled and in debt.

"I think the transformation with cloud computing is not necessarily technical but rather contractual," says Logica Australia chief information security officer Ajoy Ghosh.

"There are many companies now being locked into contracts. Of course, larger buyers, such as governments and banks, are able to exert market influence, but for the vast majority of buyers they have to accept the contracts as they are."

Recent disasters such as the Lush, Distribute.IT and Amazon outrages have proven just how crucial planning for the cloud is. Especially after the recent Amazon outage which took offline a host of sites including FourSquare and Yelp.

A range of legal experts working in the IT industry say many small businesses are completely unaware of where their data is located, how much it is costing them, and many don't even know if they'll get their data back if they ask for it.

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Source: smartcompany.com.au
By: Patrick Stafford

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