But first, you have to know what you want to bottle, and why. Ted Tjaden, McMillan LLP’s national director of knowledge management, sought to help people understand the what and why in a 2009 paper entitled “The Seven Faces of Legal Knowledge Management.”
Here’s Tjaden’s list of the what:
1. Document/records management
2. Precedent development
3. Legal research/intranet content delivery
4. Professional development / training
5. Litigation support
6. Practice management
7. Client-facing initiatives/alternative fee billing
And here’s the why: “In simple terms, knowledge management (KM)… is about working smarter, leveraging the collective wisdom of the firm or department, and not reinventing the wheel.”
Care to explore more what and why, with a dash of how thrown in? Read on.
KM best practices
KM exists because it helps businesses improve the bottom line. Consider some of the following best practices for your law firm.
Encourage information sharing
Nurture a firm culture that encourages stars to share their secret sauce with colleagues, thus raising everybody’s game.
Sharing can also happen outside the firm. Tjaden regularly meets with fellow knowledge management professionals from other law firms to share insights.
To Continue Reading: Click Here
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Source: lawyersweekly.ca
By: Luigi Benetton
Care to explore more what and why, with a dash of how thrown in? Read on.
KM best practices
KM exists because it helps businesses improve the bottom line. Consider some of the following best practices for your law firm.
Encourage information sharing
Nurture a firm culture that encourages stars to share their secret sauce with colleagues, thus raising everybody’s game.
Sharing can also happen outside the firm. Tjaden regularly meets with fellow knowledge management professionals from other law firms to share insights.
To Continue Reading: Click Here
----------------------------------------------
Source: lawyersweekly.ca
By: Luigi Benetton
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