E-Discovery Process, Policy More Important Than Tools

With the maturing of the e-Discovery marketplace, it can be easy — too easy — to think that it's all just a matter of using the right tool. But as with most business processes, and particularly with e-Discovery, it's a matter of policy and process as well.

E-Discovery Becoming Big Business
With events occurring this year such as the first Gartner e-Discovery Magic Quadrant and Symantec's acquisition of Clearwell Systems, it's obvious that the e-Discovery tools business has hit the big time. No longer does it seem solely the purview of wizened gnomes in basements meticulously poring through scanned documents like the Gringotts Wizarding Bank in the Harry Potter movies, but now something that could be done swiftly and automatically by machines.

No less an authority than John Markoff of the New York Times wrote earlier this year about how "armies" of attorneys were being replaced by software, which was not only faster but more accurate:

The computers seem to be good at their new jobs. Mr. Herr, the former chemical company lawyer, used e-Discovery software to reanalyze work his company’s lawyers did in the 1980s and ’90s. His human colleagues had been only 60% accurate, he found."

To Continue Reading: Click Here
----------------------------------------------
Source: cmswire.com
By: Sharon Fisher