A journalist's view of covering ECM

Last week, as I read Laurence Hart's post, "Preaching to the Content Management Choir" (you have to click through for the embedded video alone) on his fine Word of Pie blog, it got me thinking. Hart opened by suggesting his blog was worthless. I'm here to tell you it absolutely isn't, but such introspection also made me look at my role as a journalist covering the enterprise content management space versus what Hart does in his role as a consultant at Washington Consulting, Inc.

As a consultant, Hart works with clients trying to help them solve actual content management issues. He has implemented systems. He understands how needs map to actual functions and when they require substantial tweaking to work as advertised. In other words, he's down in the trenches doing the hard work.
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I, on the other hand, am a journalist. I cover the ECM space closely, but I've never implemented a system. The closest I came was working on a team once documenting the content management document production process--an interesting exercise to be sure, and one that showed me how hard it can be to get a CMS from concept to delivery--this particular project never made it to the end, undone by politics and a change in external IT management.

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Source: fiercecontentmanagement.com
By: Ron Miller