Last month I wrote about how overly complex software licensing terms and conditions are emerging as a sticking point for cloud adoption. Most IT procurement organizations probably consider complexity a pretty familiar opponent, however, and at least have some ideas on how to deal with it when it shows up in negotiations accompanied by its trusty sidekick, legalese.
But now there's a new opponent in negotiations, and it's one procurement organizations may not have faced quite as often. Meet vagueness, a foe that hopes IT organizations will accept some very general contract terms at face value.
Vagueness is the overriding theme of four risks CIOs should address in cloud contracts. Gartner just released a list of these four potentially problematic areas:
- Catch-all contracts that may not take enterprise needs into account. According to Gartner, it sees contracts obviously written with the needs of consumers in mind. Such contracts may lack descriptions of cloud service providers' responsibilities and "do not meet the general legal, regulatory and commercial contracting requirements of most enterprise organizations." So organizations may need to gather additional information on issues such as a provider's data-handling policies and procedures. This more detailed information may suggest a need for specific risk-mitigation activities such as additional backup procedures, which may result in cost increases.
To Continue Reading: Click Here
-------------------------------------------
Source: itbusinessedge.com
By: Ann All
0 comments:
Post a Comment