Most enterprises already have enterprise search, BI and production reporting technologies along with relevant specialists to use them. But enterprise search technology has evolved to address a new class of information access applications that encompass vast amounts of content that can impact the enterprise like never before as they seek new ways to differentiate themselves. Here's how it's done.
Bold claim: Search-based applications (SBAs) are the next generation of search technology to enhance productivity and customer value for specific business processes by streamlining delivery of critical information.
Skeptical response: Yeah, but don't most enterprises already have enterprise search, BI and production reporting technologies along with specialists capable of delivering these technologies?
Considered reply: Yes they do, but enterprise search technology has evolved to address a new class of information access applications that encompass vast amounts of content that can impact the enterprise like never before as they seek new ways to differentiate themselves. SBAs can provide that differentiation. Read on for how it's done.
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Source: ecommercetimes.com
By: Paul Doscher
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