Many organizations involved in litigation, investigations, or audits struggle to meet deadlines for collecting and producing electronically stored information (ESI) from employees without breaking the budget. The biggest challenges are typically faced by large organizations with multiple offices and large numbers of employees. However, even smaller organizations with few offices face challenges if they have remote employees or employees who travel frequently, aka road warriors. In this first of a two-part series, I’ll discuss when and why organizations should choose a manual collection process. Part two will discuss the advantages of two automated data collection approaches.
In each situation, the organization is faced with a request for ESI and some portion of the potentially relevant ESI is located in remote offices or on laptops used by road warriors. Preserving and collecting ESI across multiple systems such as email and file servers, archival systems, Microsoft SharePoint, and personal computers can be challenging whether these systems are located centrally or in the cloud. Common challenges include:
■ Pressing deadlines
■ Risk of data loss or deletion
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Source: eDiscovery 2.0
By: Matthew Nelson
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