E-Discovery from Social Networks Becomes the Norm

Just over a year ago, I talked to HP's information management solutions director, Patrick Eitenbichler, about the importance of archiving and managing Web 2.0 content for purposes of e-discovery and regulatory requests. At the time, he said:
There are business records stored on SharePoint, whether that's meeting minutes, contracts, calendar entries, or even blog posts that the executives have written. [N]ot treating those as business records ... creates a lot of business risk. If there's a compliance audit or a discovery request, [the company] may not have access to the information, or even if they have the information, it may not be searchable.He then took the opportunity to explain how software offered by the company could help customers avoid such compliance headaches.

In the ensuing 12 months, the scope of Web 2.0 content has expanded to include not only content posted to collaboration platforms, but also content shared on social networks. For companies that have yet to address the compliance issues created by such content, their task has become progressively more difficult.

According to research recently released by Gartner, that trend is not expected to stall out or even slow anytime soon. In fact, the research firm projects that half of all companies will have been asked to produce social networking site content in e-discovery requests by the end of 2013.

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Source: itbusinessedge.com
By: Lora Bentley