Where email archiving is headed in 2011

Where's email archiving headed in 2011? LiveOffice, a provider of software-as-a-service (SaaS) email archiving, email compliance and email continuity solutions has set out its view with its top 10 predictions for email archiving in 2011. The list, which was compiled from conversations with industry analysts, LiveOffice clients and a review of current research, points to several emerging trends -- some focused on end-user needs and others related to the growing importance of cloud-based email platforms.

"Over the past few years, email archiving has gone beyond solely meeting compliance and legal discovery requirements and transformed itself into a tool that can provide enterprises with a variety of other benefits, including more effective mailbox management, enhanced end-user productivity and fully integrated data loss protection," said Brian Babineau, senior consulting analyst at Enterprise Strategy Group (ESG). "As IT departments are asked to do more with less, archiving solutions are proving to be an essential part of the overall equation for maximizing resources and offloading some of the messaging management burden."

LiveOffice sees ten key developments coming in email archiving.

1. Demand from end users to access their email archives as Unlimited Mailboxes: Email archiving is quickly becoming a valuable tool for enhancing end user productivity. With users spending an average of 15--30 minutes a day managing their inboxes (in an effort to stay within tightly regulated mailbox quotas), precious time is being wasted that could be re-focused on revenue-enhancing activities. Many of these users are asking for direct access to their archived messages, without IT intervention. Therefore, archiving solutions that empower end users to restore lost emails themselves--even things they may have deleted from their desktop, laptop, BlackBerry or Windows Phone 7 device--are in high demand. This trend makes archiving vendors that are able to provide unlimited storage and retention for a flat, monthly price per user an attractive option for IT departments operating on tight budgets.

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Source: echanneline.com
By: Mark Cox