Tuesday, December 07, 2010

The Risks of Cloud: Lessons from Wikileaks

Considering cloud computing? As well as any technical factors, make sure a Terms of Service issue doesn't put you out of business.

It used to take a bailiff and a man with an axe for the door, but the cloud makes it so much easier. If I told you that your entire business infrastructure could be taken offline by a government employee, or even a commercial provider, without judicial review, useful explanation or workable recourse, perhaps because a politician has philosophical issues with your activities, would that worry you? Yet it seems that the most popular brands on the market for cloud computing and web services place you at that risk if you follow the trend to cloud hosting for business infrastructure.

I commented on Friday about the weakness that responses to Wikileaks have exposed in cloud computing, whatever your view of Wikileaks itself. While there are strong incentives to host critical infrastructure in the cloud or using web services, we saw last week both Amazon Web Services and PayPal - flagship brands in cloud computing and web commercial services respectively - suddenly toss customers off their services without judicial review, useful explanation or workable recourse. I'm sure they breached none of their own (voluminous) agreements. We saw other, less well-known companies (Tableau, EveryDNS) follow suit too, and even a Swiss bank finding a handy loophole. We also saw the US Department of Homeland Security start to seize domain names - this time at least by sending a court order to Verisign, albeit sealed, but without useful explanation or workable recourse. I sense we will see more of this happening.

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Source: blogs.computerworld.co.uk

By: Simon Phipps

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