Friday, November 19, 2010

Debt Collectors Using Facebook and Social Media Must Follow the Law

The Internet and social networking have opened doors to connecting people in ways never before imagined.

Social networking sites like Facebook, MySpace and LinkedIn can be venues for locating individuals not found through phone directories and other resources. "Debt collectors can use these tools to try to locate consumers who owe debts, but they cannot harass consumers and must comply with the Fair Debt Collection Practices Act (FDCPA) and state laws or be held accountable for their actions," said ACA International General Counsel and Vice President of Legal and Government Affairs Valerie Hayes.

The FDCPA outlines that when trying to locate a consumer by any method, including through social networking sites, debt collectors cannot disclose to a third party that a person owes a debt. Nor can the debt collector make any false, deceptive or misleading representations on those sites in an effort to collect a debt from a consumer.

"Consumers do have important rights when working with a debt collector, which is why we created AskDoctorDebt.com as a valuable consumer-focused educational resource on debt

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Source: PR Newswire

1 comments:

debt collectors said...

For me, using all sorts of social media sites to track debtors is already a violation to the privacy of the consumer. Thus, should be regulated by the law.