Interest in Records Management Rises, Email Still Badly Managed

Recently, we took a look at records management in SharePoint in which we cited research from AIIM that showed spending on records management is set for a major increase. That research has now been published and shows that while records management is a major concern for enterprises, the real bad boy in records management is email management.

The first thing that stands out is that recent events like the BP oil spill, the banking crisis and high profile government email leaks have focused executive-level attention on records management.

The second thing that strikes is that one third of organizations have no records management policy at all. Of the two thirds that do, many are struggling to define a policy on emails — whether they should be kept, destroyed or saved.

Spending On RM Rises

Based on 650 responses to questionnaires sent to business people not involved in records management in August, the findings are published in the report E-Discovery and ERM: How is records management performing in the new spotlight?

There were a lot of positives to be taken from the responses, not least of which is that the priority given to records management over the past two year has increased in 80% of companies, with a corresponding planned increase in spending on records management software in over half those organizations.

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Source: cmswire.com
By: David Roe