IT and the early eDiscovery process are getting to be one hot item, sometimes to IT’s dismay. IT is – or soon will be – fielding data collection requests from lawyers panicked over the latest eDiscovery pronouncement from the judicial bench. But very few companies are adding eDiscovery specialists to the IT payroll, leaving existing staff to shoulder more of the burden. Technology is critical in this area of early eDiscovery and IT is likely to administrate and use identification and collection products. Products that require careful vetting for purchase, deployment, usage and maintenance.
Before I talk about IT’s critical success factors (CSF) for eDiscovery purchases, let me define a few things. First, IT is being called on to partner with Legal over technology decisions up and down the eDiscovery line. Even when the purchases are primarily focused on Legal users, only IT can answer questions about computing systems, bandwidth, or data security concerns. This type of purchase tends to be a one-off for IT who acts in a consulting capacity.
However, some eDiscovery technologies directly impact IT. These are the products that support the early eDiscovery stages: identifying, collecting and preserving electronically stored information (ESI). This type of product operates close to home by directly accessing data sources across the storage infrastructure. IT may be an end user or the application administrator; increasingly both. Note that this type of product is not new. A number of vendors have done very well with identification and collection software for both Legal and IT. What has changed is the number of searches, huge volumes of data that must be searched, and the complexity of the storage infrastructure at almost every company.
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Source: Enterprise Storage Forum
By: Christine Taylor
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