Almost 90% of IT and legal pros value data retention plans, but less than half their organization have them and many fail to follow through with required technology, finds Applied Research survey.
When it comes to retaining important emails and other records, 87% of IT and legal professionals believe that having a formal data retention plan is important for knowing which information to retain or delete. But only 46% of their organizations actually have such a plan.
That's according to a new study released by Symantec, based on a June 2010 survey of 1,680 senior IT and legal executives in 26 countries, conducted by Applied Research.
"There's definitely a gap in terms of what people perceive as important around information management -- around retention policies, deletion policies -- and what their actual practices are," said Danny Milrad, senior manager of product marketing for information management at Symantec.
In some cases, organizations create good retention and deletion policies, but fail to follow through with required technology. For example, in 2009, the Massachusetts attorney general launched an investigation into the city of Boston's email retention practices, or lack thereof, after it emerged that the chief of policy and planning had deleted his work email on an almost daily basis, and that his emails hadn't been retained.
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By: Mathew J. Schwartz