Forward-thinking companies know that the next generation of data technology—online social media services, cloud computing, shared data storage centers, and the like—can be valuable business tools if used wisely.
Encouraging employees to use them wisely, however, and preparing for the compliance and litigation risks that come when they don’t, is the hard part.
That was the central concern expressed by 16 compliance, risk, and legal executives during an editorial roundtable in San Francisco last month hosted by Compliance Week and Deloitte. Few complained about the technologies per se; most even praised social media as a great way to interact with employees and customers, and cloud computing as a useful way to cut IT costs. But all were acutely aware that encouraging the unchecked use of those technologies is a recipe for disaster.
“It’s all about teaching people how to effectively communicate, while protecting the organization,” said Benton Armstrong, Deloitte’s global leader of analytic and forensic technology consulting, and co-host of the roundtable.
Almost immediately, the discussion veered to social media: Facebook, Twitter, LinkedIn, and many other sites, that allow users to amass large groups of online followers and share thoughts and opinions—not all of them well formed. But most attendees still embraced the fundamental concept. Charmaine Mesina, vice president of corporate legal affairs for Applied Materials, noted that her CEO writes a blog that anyone can view. “It’s been a very good tool for communicating to employees,” she said.
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Source: complianceweek.com
By: Jaclyn Jaeger
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