There is a lot of confusion over what constitutes the cloud. “Clouds” can be an umbrella term for pretty much anything at all that involves either storage pooling, delivery of some service over the Internet, or a nifty idea that came out of your marketing team’s Monday morning meeting. “Heh! Let’s call the product a cloud! Yeah, that’s the ticket!”
So let’s define some cloud terminology narrowed down by eDiscovery. Essentially eDiscovery applications and services are cloud-based when they are delivered online by third-party providers. Titles are fluid and indistinct, but a couple of the major examples include Software as a Service (SaaS) or cloud-based application delivery, and hosted eDiscovery or cloud-based eDiscovery. (Believe me, different vendors will define these terms according to what they think will sell the best.) Below are some decent working definitions.
Cloud-based eDiscovery Application: The eDiscovery software vendor hosts their application on their own networks and delivers it to customers via the Internet. Customers use the application for various eDiscovery tasks such as analysis or review. This can be quite useful when the corporation does not want to make major investments in on-premise eDiscovery technology, or when the corporation wants its law firms to use the same eDiscovery software. Impact on IT: Must provide sufficient bandwidth for smooth application delivery, but will not have to install or maintain hosted application. This means that IT is responsible for how fast (or not) the application is running over the pipes, but can cheerfully refer end-users to the application provider for all other support.
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Source: Enterprise Storage Forum
By: Christine Taylor
Friday, July 16, 2010
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