Implementing email retention, compliance or e-Discovery software can be one of the most important tasks an organization performs. Without a solid policy behind the software investment, companies risk wasting time and money.
IT professionals have a critical role in ensuring the success of email retention, compliance, or e-Discovery software implementations. The first step is to decide who should be involved in defining your organization’s email policies. Understand how your business is affected by various government and industry standards, and then take the time to carefully think out your policy, documenting each step.
Typically, there are two reasons an organization buys a third-party product to enforce email policies; space requirements (archiving) or legal issues (e-Discovery and/or compliance rules and regulations). Regardless of which need is driving your purchase decision, you’ll want to begin by developing an email policy.
There are several steps to creating an email policy, regardless of where an organization stands in reference to having a solution to implement it. The first step is to have a firm grasp of the makeup of the organization and its IT environment. Consider this research the foundation of an email policy. This foundational research is essential because if the internal infrastructure can’t handle what the policy is asking of it, the policy is useless and will not hold up.
The following questions are a great place to start:
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By: Denny Russell