It turns out that size and brand value alone are not enough to assure the safety of your data when stored in the cloud. Last week, an outage at T-Mobile's Sidekick service, which is operated by a subsidiary of Microsoft, appears to have irretrievably wiped all user data.
So who can you rely on in the cloud, if you can't rely on two of the world's biggest IT and telecommunications organizations? Is this yet another illustration that cloud computing will never be dependable enough to trust with your most precious data?
I believe cloud computing will prove itself in the long term, but what this latest outage demonstrates is that most cloud providers can't be trusted. So how can you identify the minority that — in my view — can be trusted? There are three key questions to ask:
Is cloud computing the provider's core competence? Clearly, in this case, neither of the main players rely for their core revenues on cloud computing. However huge the corporation, this should always throw up a big red flag for customers: most big, established software companies know diddly-squat about delivering on-demand applications. If cloud isn't a core focus of top management, then it won't get the investment it needs, further diluting an already weak culture of service delivery.
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Source: ebizq.net
By: Phil Wainewright
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