The latest report from Forrester Research (news, site) would seem to suggest that companies are slowly coming around to the fact that it's bad business to put investment in records management on the back burner.
While there is a recognition that records management is a core business process in any company, only 20 per cent of companies would be “very confident” that they could meet eDiscovery or compliance requests if they were asked to do so in the morning.
However, the good news is that by the end of 2010 more than half of those surveyed in the 14-page report, entitled Records Management: User Expectations, Market Trends, And Obstacles written by Brian W.Hill of Forrester with Matthew Brown, Peter Schmidt, say they will be expanding their technology deployments in this regard.
Records Management Problems
The only thing that is really surprising here is that it has taken so long for the penny to drop. Even over the course of this summer alone there are have been a number of reports on the problems many companies have with records management.
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Source: cmswire.com
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