Email archiving for SMBs: Outsourcing vs. in-house archiving

For many organizations, email is often the most mission-critical application. If end users can't get to their email messages, including previous messages, critical information can be lost.

Then there are the compliance and litigation issues surrounding email. Every business may potentially be involved in litigation, where email increasingly plays a central role. The failure to archive and find all pertinent messages can have a devastating impact on the outcome of litigation and even result in costly fines.

"People initially do email archiving using their Microsoft Exchange or Outlook folders, but they pretty soon need to get beyond that," said Brian Babineau, senior analyst, Enterprise Strategy Group, Milford, Mass. Using folders for archiving requires considerable manual effort on the part of the users, and they don't necessarily do it very well. They end up not being able to find things or deleting messages that should have been saved.

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Source: searchsmbstorage.techtarget.com
By: Alan Radding