How effective is Enterprise Search?

When you follow an industry as closely as we do here at FierceContentManagement, you begin to recognize patterns. One of the areas we look at closely is Enterprise Search because what good is managing content if you can't find it and use it?

To me, search is really the key piece of the content management puzzle. It's what AIIM called 'findability' in a study of search last year. What AIIM found was that enterprise search still had a ways to go to help users find content wherever it is (as I wrote in an EContent article called AIIM Study Finds Enterprise Search Still Lacking). Now comes a study from search vendor Recommind that suggests the situation does not appear to have improved very much since AIIM released its study last June.

Key findings

The study was conducted by Osterman Research and looked at 200 people from companies averaging 10,000+ employees using questions written by Recommind. Let's look at three key findings in the study:

• Of the companies represented in the survey, only 42% have an enterprise search solution in place

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Source: fiercecontentmanagement.com
By: Ron Miller