Tuesday, May 12, 2009

E-Mails Are Major Legal Discovery Risk

ECM industry researcher AIIM has found that a third of organizations have no policy to deal with legal discovery, and 40 percent might need to search backup tapes to find e-mails that could be relevant to litigation. This new 2009 AIIM survey, which was supported by EMC Corp. and ASG, found that 84 percent would have no way to justify why e-mails of a certain age or type had been deleted.

In AIIM’s view, most organizations are only just waking up to the fact that among the deluge of day-to-day e-mails are some that constitute important business records. These e-mails need to be recorded and retained as such.

More than half of respondents lack confidence that e-mails related to documenting commitments and obligations made by staff are recorded, complete and recoverable. This number has not improved during the past three AIIM surveys. Perhaps this finding is not surprising given that 45 percent of respondents are still filing important e-mails in personal Outlook folders. A resolute 18 percent print important e-mails and file them as paper. Only 19 percent have the facility to move important e-mails into a document or records management system, or a dedicated e-mail management system.

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Source: talentmgt.com

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