Technological developments in e-discovery are vital for ensuring that legal process outsourcing (LPO) clients benefit from offshore arrangements, experts say.
According to Morgan Lewis & Bockius partner Stephanie Blair, labour arbitrage offered by LPO is only part of the equation that helps clients to draw value from the process; the labour element must be backed by strong searching technology for LPO relationships to be most effective. A cornerstone of the LPO business, e-discovery has become a crucial tool for assisting IP litigation.
Blair says the labour component of LPO gets clients only 'part of the way there' in terms of fulfilling their cost objectives. In a recent interview with website ESIBytes, she said: 'The problem with electronic discovery – particularly in this environment where we're looking to reduce costs – is [one] of volume. Even if you're paying substantially less per hour for attorneys to review documents, if you're still looking at terabytes of documents, you're still going to sustain a significant cost.'
The e-discovery arena has seen a spate of cutting-edge tools, including concept-based search-and-review techniques, along with other retrieval methods such as clustering, in which documents are construed as related if they contain groups of matching keywords. 'I'm optimistic,' Blair added, 'that some of the new technologies, the new approaches that go to the heart of the problem of volume … are really going to have an impact on cost.'
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Source: cpaglobal.com
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