Small businesses are drowning in e-mail. How to turn that flood into an asset? Try an e-mail archiving system. Potential benefits: protection from litigation, increased productivity and generally better business continuity.
Worldwide, the amount of e-mail is staggering. And it just keeps growing: IDC estimates the volume has increased from 9.7 billion in 2000 to 97 billion in 2007. That's per day, by the way.
One method of dealing with the volume is to constrain storage space. According to Brian Babineau, senior analyst for the Enterprise Strategy Group, 65% of organizations take such a "mailbox quota" approach to managing the load and place size limits on employee mailboxes. Although this approach addresses physical storage space, it forces employees to continually sort, delete and store their e-mail messages to stay under quota. That steals precious time from other projects. It also frustrates employees accustomed to using free Web mail applications that offer virtually unlimited storage.Fortunately, there's another option: e-mail archiving. Many companies are turning to e-mail archiving to ease their messaging woes. An e-mail archiving system isn't just backup; rather, it's an always-accessible message storehouse that can be searched and retrieved from on an individual basis, as needed, almost as easily as live e-mail. Furthermore, archiving systems preserve message metadata--important information such as where an e-mail came from, when it was sent, and the server path--that's lost when messages are simply copied to disc or tape.
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Source: news.alibaba.com
By: Jake Widman

1 comment:
part of the problem is using email for the wrong things - working together on documents, assigning and tracking tasks, discussing issues and creating consensus etc. in such group situations, a single mail leads to a torrent of replies. I had come across a white paper about this recently which you might want to look at - http://www.hyperoffice.com/business-email-overload/. James Gaskin will be giving a free webinar on this soon too, which you will also find on that link.
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